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Frequently asked questions.
Account management is a post-sales role that focuses on nurturing client relationships. Account managers have two primary objectives: retain clients' business and grow those opportunities. They accomplish these objectives by learning what their clients' goals are and helping their clients achieve them.
The successful implementation of account management, adds value to an initial transaction that was initially price-driven. It allows you to create a solid, strong and long-term relationship as well as providing a quality service or product. Encouraging customer loyalty and above all customer satisfaction.
An account manager is the business representative with whom a client has the most one-on-one interaction within a company. Companies use account managers to ensure that customers feel that their needs are being met.
Functions of Accounting are; control of financial policy, and formation of planning, preparation of the budget, cost control, evaluation of employees' performance, Prevention of errors and frauds.